🔒 Soju88 Privacy Policy – your data is protected SSL 256-bit entirely ✅ Compliant Malaysia PDPA 2010 – no sale of personal data 💰 Minimum Deposit RM10 – Touch 'n Go, GrabPay, DuitNow, FPX ⚡ Withdrawals processed within 48 minutes – no hidden fees 🎰 More 1,000 games – slots, live casino, jackpot & e-sports 🛡️ 85,000+ Malaysian players trust soju88 🔒 Soju88 Privacy Policy – your data is protected SSL 256-bit entirely ✅ Compliant Malaysia PDPA 2010 – no sale of personal data 💰 Minimum Deposit RM10 – Touch 'n Go, GrabPay, DuitNow, FPX ⚡ Withdrawals processed within 48 minutes – no hidden fees 🎰 More 1,000 games – slots, live casino, jackpot & e-sports 🛡️ 85,000+ Malaysian players trust soju88
PRIVACY POLICY

Soju88 Privacy Policy – Our Commitment to Protecting Malaysian Players' Personal Data

At soju88, your privacy is a responsibility we take seriously. This document clearly explains how we collect, use, store, and protect your personal data — all in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). No confusing legal jargon, just the information you need to know.

Last Updated: 1 January 2026
Language: Bahasa Melayu (ms-MY)
Compliance: PDPA 2010

Introduction – Soju88's Privacy Commitment to Malaysian Players

Soju88 takes every Malaysian player's privacy seriously. When you create an account, make a deposit via Touch 'n Go eWallet or GrabPay, play slots, or reach out to our customer support team, you are entrusting soju88 with your personal information — and that trust is something we never take lightly.

This Privacy Policy clearly and transparently explains how soju88 manages players' personal data — from the types of data we collect and why we need it, to how we protect it, who can access it, and what rights you have over it. It is written in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international best practices in data security.

By using the soju88 platform — whether by registering an account, logging in, or simply browsing our website — you agree to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please contact the soju88 support team before continuing to use the platform.

Soju88's Six Core Privacy Principles

This is the foundation of how soju88 handles every Malaysian player's personal data — transparently, responsibly, and with integrity.

256-Bit SSL Encryption at All Levels

All data transmitted between your device and soju88's servers is protected by 256-bit SSL encryption — the same standard used by Malaysia's leading banking institutions. This means your login credentials, deposit and withdrawal transaction details, and personal data cannot be intercepted by any unauthorised party while in transit.

Fully Compliant with Malaysia PDPA 2010

Soju88 complies with all requirements of the Malaysia Personal Data Protection Act 2010 (PDPA). This includes obtaining your consent before collecting data, clearly stating the purpose of collection, and giving you the right to access and correct your data. PDPA compliance is not merely a legal obligation for soju88 — it is a moral responsibility to our players.

No Data Sales to Third Parties

Soju88 has never sold and will never sell players' personal data to any third party for marketing, profiling, or any other commercial purpose. Your data belongs to you. We use it solely to operate the soju88 platform and meet legitimate legal requirements.

Data Access Restricted to Authorised Personnel Only

Only soju88 staff who require data access to carry out their duties are permitted to view players' personal information — and only to the extent necessary. All access is logged and monitored. soju88 staff undergo data protection training and are bound by strict confidentiality agreements.

You Are in Control of Your Own Data

Soju88 players have the full right to access, correct, transfer, and in certain circumstances, request the deletion of their personal data. These rights can be exercised easily through your account panel or by contacting the soju88 privacy team via our official email.

Immediate Notification in the Event of a Breach

In the unlikely event of a data breach that may affect your rights or freedoms, soju88 is committed to notifying you within the timeframe required under PDPA — not days or weeks later. Transparency in difficult situations is part of the trust we build with our players.

1. Types of Personal Data soju88 Collects

Soju88 only collects personal data that is strictly necessary to operate the platform, verify player identities, process financial transactions, and comply with legitimate legal requirements. We do not collect data that is irrelevant or unnecessary.

Data collected during account registration:

  • Full name as per Malaysian identity card
  • Identity card number (MyKad) or passport number
  • Date of birth (for age verification, 18 years and above)
  • Active email address
  • Malaysia mobile phone number
  • Chosen username and password (stored in encrypted form)

Data collected during platform usage:

  • Records of deposit and withdrawal transactions (including payment methods used, such as Touch 'n Go eWallet, GrabPay, DuitNow, or FPX)
  • Game and betting history within the soju88 platform
  • Communications with the customer support team
  • IP address and device information used to log in
  • Session data and platform usage duration

Additional identity verification data (when required):

  • Copy of MyKad or passport (for identity verification)
  • Proof of current address (recent utility bill or bank statement)
  • Proof of ownership of the payment method used (in certain cases)

Data Minimisation Principle: Soju88 follows the principle of data minimisation — we only collect data that is strictly necessary for the stated purpose. We do not collect sensitive information such as health data, religious beliefs, or political views. All data collected has a clear and legitimate purpose.

2. How soju88 Uses Your Personal Data

Soju88 uses collected personal data solely for legitimate, clearly stated purposes. We do not use your data for purposes unrelated to platform operations or for which your prior consent has not been obtained.

The primary purposes for which soju88 uses your data:

  • Account management: Creating and managing your soju88 account, verifying your identity, and processing logins securely.
  • Financial transaction processing: Processing deposits via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, FPX Maybank2u and CIMB Clicks, as well as your winnings withdrawals.
  • Service delivery: Providing access to all soju88 games, including slots, live casino, jackpot, virtual sports, table games, and e-sports.
  • Customer support: Assisting you when you contact the soju88 support team via live chat or WhatsApp.
  • Security and fraud prevention: Detecting and preventing fraud, money laundering, and platform abuse.
  • Legal compliance: Fulfilling obligations to the relevant authorities in accordance with applicable Malaysian law.
  • Service communications: Sending important information about your account, changes to terms, or security issues via email or SMS.
  • Marketing (with consent): Contacting you about soju88 promotions and bonuses that may be of interest to you — only where you have given explicit consent to receive marketing communications.

Marketing Opt-Out Options: If you do not wish to receive marketing communications from soju88, you may opt out at any time by clicking the "unsubscribe" link in any soju88 promotional email, or by contacting our support team. Opting out does not affect important service communications related to your account.

3. Sharing Data with Third Parties

Soju88 does not sell, rent, or disclose players' personal data to third parties for their own commercial purposes. This is an absolute commitment with no exceptions.

However, there are limited situations where soju88 needs to share data with certain parties to enable our services to function properly or to comply with legal obligations:

  • Payment service providers: Required transaction information is shared with payment processors such as FPX providers, DuitNow, and e-wallet providers to facilitate the processing of deposits and withdrawals. These providers are bound by strict confidentiality and data protection agreements.
  • Game software providers: Providers such as Pragmatic Play, PG Soft, Evolution Gaming and others may receive game session data necessary to operate their games within the soju88 platform. No complete personally identifiable information is shared beyond what is required.
  • Authorities permitted by law: soju88 will disclose data when required by a valid court order, legal obligation, or lawful request from a Malaysian law enforcement agency.
  • Technology infrastructure providers: Cloud service providers and server infrastructure operators running the soju88 platform may have technical access to data. All such providers are carefully vetted and bound by data processing agreements that comply with the PDPA.

Business Merger or Acquisition: In the unlikely event that soju88 is involved in a merger, acquisition, or asset sale, player data may be transferred to the new entity. In such circumstances, you will be notified in advance and your rights under PDPA will continue to be protected. The new entity will be bound by a privacy policy that provides at least the same level of protection as this one.

4. Soju88 Security & Data Protection Measures

Soju88 continuously invests in security infrastructure to ensure the personal data of all Malaysian players is protected to the highest standard. Our technical and organisational measures include:

  • Data encryption in transit: All communications between your browser and soju88's servers are protected using the latest version of the TLS (Transport Layer Security) protocol with 256-bit SSL encryption.
  • Stored data encryption: Sensitive data such as passwords is stored in an irreversible hashed format. Financial data is stored in an encrypted format that complies with PCI DSS standards.
  • Role-based access control: Only staff who require access to specific data to carry out their duties are permitted to access it, and only to the extent necessary.
  • Two-factor authentication (2FA): soju88 offers a two-factor authentication option for player accounts as an added layer of security, and we encourage all players to activate it.
  • Continuous security monitoring: The soju88 system is monitored around the clock to detect suspicious activity, intrusion attempts, and anomalies that may indicate a security threat.
  • Regular security audits: soju88 conducts regular penetration testing and security audits by independent cybersecurity firms to identify and address any vulnerabilities.

Shared Responsibility: While soju88 does everything possible to protect your data, digital security is a shared responsibility. We encourage you to use a strong, unique password for your soju88 account, never share your login credentials with anyone, enable two-factor authentication, and always ensure that any device you use to log in to soju88 is free from malware.

5. Your Rights as a soju88 User Under PDPA

As a soju88 player who is a Malaysian citizen or resident, you have certain rights under the Personal Data Protection Act 2010 (PDPA) with respect to your personal data. soju88 respects and facilitates the exercise of all these rights:

Your Rights Description How to Exercise
Right to Access Requesting a copy of the personal data soju88 holds about you Email support@soju88.express
Right to Rectification Correcting inaccurate or incomplete personal data Account panel or contact support
Right to Erasure Requesting erasure of your data in specific circumstances permitted under PDPA Email support@soju88.express
Right to Data Portability Receiving your data in a machine-readable format Written request required
Right to Object Objecting to the processing of your data for direct marketing purposes Opt-out link in emails or contact support
Right to Restriction Request restriction of data processing in certain circumstances Email support@soju88.express

Soju88 will process all data rights requests within 30 calendar days of receipt. For more complex cases, this period may be extended to up to 60 days, with prior notice to you. We will not charge a fee for exercising these rights, except in cases where requests are repetitive or excessive.

Exceptions to Data Erasure: The right to data deletion has certain limitations under PDPA. soju88 may need to retain specific data even after receiving a deletion request — for example, financial transaction records required for tax or anti-money laundering compliance, or data needed to resolve outstanding disputes.

6. Cookies & Tracking Technologies on the Soju88 Platform

The soju88 platform uses cookies and similar tracking technologies to enhance the user experience, analyse platform performance, and maintain the security of your login session. The following types of cookies are used:

  • Essential cookies (strictly necessary): These cookies are essential for the soju88 platform to function — including login session management, security verification, and basic account preferences. You cannot opt out of these cookies as they are fundamental to the platform's operation.
  • Performance and analytics cookies: Used to understand how players interact with the soju88 platform — which pages are visited most, where players encounter issues, and how the platform can be improved. This data is collected in aggregate and does not identify individuals.
  • Functional cookies: Storing your preferences such as your selected language, last login time, and display settings. This ensures a smoother experience every time you use soju88.
  • Security cookies: Helping detect suspicious activity, prevent unauthorised login attempts, and protect your soju88 account from unauthorised access.

You can manage cookies through your browser settings. Most browsers allow you to view, delete, and block cookies. However, please note that blocking certain cookies may affect the functionality of the soju88 platform — for example, you may need to log in again each time you open the platform if session cookies are blocked.

No Third-Party Advertising Cookies: soju88 does not use third-party cookies for advertising or cross-site tracking purposes. We do not allow third-party ad networks to track our players' activity on the soju88 platform for targeted advertising.

7. Data Retention & Deletion

Soju88 retains players' personal data only for as long as necessary for the purposes set out in this Privacy Policy, or as required by applicable Malaysian law. The general principles we follow are as follows:

  • Active account data: Retained for as long as your soju88 account remains active and used to deliver our services to you.
  • Closed account data: Following account closure, soju88 retains the minimum necessary records for a period of 7 years in accordance with Malaysian financial and anti-money laundering regulations.
  • Financial transaction records: Retained for a minimum of 7 years in accordance with the Anti-Money Laundering, Anti-Terrorism Financing and Proceeds of Unlawful Activities Act 2001 (AMLA).
  • Support communication logs: Retained for 3 years for reference and dispute resolution purposes.
  • Analytics data: Data collected through analytics cookies is typically retained for 13 months before being deleted or anonymised.

Once the relevant retention period has elapsed, personal data is securely deleted using irreversible deletion methods, or fully anonymised so it can no longer be linked back to any individual.

Early Deletion Requests: If you wish to request deletion of your data before the end of the standard retention period, soju88 will consider the request taking into account any relevant legal obligations. In many cases, we can delete the majority of your personal data while retaining the minimum records required by law — and we will clearly inform you of what can and cannot be deleted, and why.

8. Contact soju88 about Privacy & Data Protection

If you have any questions, concerns, or requests regarding this Privacy Policy or how soju88 handles your personal data, we encourage you to reach out to us directly. The soju88 data privacy team is ready to assist.

You can reach soju88 regarding privacy matters through the following channels:

  • Privacy Email: support@soju88.express — for data rights requests, privacy complaints, or general questions about how we manage your data. Please include "Privacy Enquiry" in the subject line of your email.
  • Live Chat: Available 24 hours a day via the soju88 platform for any immediate privacy-related questions.
  • WhatsApp: The soju88 support number listed on the platform for immediate assistance.

Soju88 also encourages players to read the related documents that complement this Privacy Policy, including Terms & Conditions and page Responsible Gaming us.

Changes to This Privacy Policy: soju88 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or improvements to how we protect your data. All material changes will be communicated to registered players via email at least 14 days before they take effect. The date of the most recent update is always shown at the top of this document.

How to Exercise Your Privacy Rights at soju88

A simple four-step process for submitting any request related to your personal data with soju88.

1
Identify Your Request

Specify the type of request — data access, information correction, account deletion, marketing objection, or any other right under PDPA. This helps us process your request more efficiently.

2
Contact the soju88 Privacy Team

Send an email to support@soju88.express with the subject line "Data Privacy Request". Include your soju88 username or account email and describe your request clearly.

3
Identity Verification

For your own security, soju88 needs to verify your identity before processing any data request. This may involve an OTP sent to your registered phone number or a brief verification via email.

4
Receive a Response Within 30 Days

Soju88 processes all data rights requests within 30 calendar days. You will receive an acknowledgement of receipt within 3 business days and a full response within the stipulated timeframe.

Soju88's Compliance with Malaysia PDPA 2010

The Malaysia Personal Data Protection Act 2010 (PDPA) is the primary legislation governing the collection, processing, and storage of personal data in Malaysia. It sets out seven data protection principles that every organisation handling the personal data of Malaysian citizens must comply with.

Soju88 fully complies with all seven PDPA principles: the General Principle (data is only processed for permitted purposes), the Notice and Choice Principle (you are informed about how your data is used), the Disclosure Principle (data is not disclosed without consent), the Security Principle (appropriate technical and organisational safeguards are in place), the Data Integrity Principle (data is accurate and up to date), the Access Principle (you may access your own data), and the Sensitive Personal Data Principle (additional protection applies to sensitive data categories).

As a platform serving Malaysian players, soju88 also complies with relevant obligations under the Anti-Money Laundering, Anti-Terrorism Financing and Proceeds of Unlawful Activities Act 2001 (AMLA), which requires us to verify and maintain customer records. These requirements do not conflict with your privacy rights — they are legal obligations that protect Malaysia's financial system from abuse.

If you believe soju88 has violated your privacy rights under PDPA and are unsatisfied with our response, you have the right to lodge a complaint with the Malaysian Personal Data Protection Commissioner. However, we encourage you to reach out to us first, as most privacy issues can be resolved quickly and satisfactorily through soju88's direct channels.

Full PDPA 2010 Compliance

Soju88 complies with all seven principles of Malaysia's PDPA. We manage Malaysian players' personal data to the same protection standards upheld by licensed financial institutions.

Bank-Grade Data Encryption

256-bit SSL for all data in transit and AES-256 encryption for stored data — the same standards used by Maybank and CIMB to protect their online banking customers' data.

Lifelong Data Management

Soju88 manages your data from the point of collection through to final deletion — with clear retention policies, secure erasure, and periodic audits to ensure no data is held longer than necessary.

FAQ – soju88 Privacy Policy

The most frequently asked questions by Malaysian players about how soju88 handles their personal data.

No. soju88 has never and will never sell, rent, or disclose players' personal data to any third party for their own commercial purposes. This is an absolute commitment from soju88 with no exceptions. Your data is used solely to operate soju88's services for you, to process deposit and withdrawal transactions via Malaysian payment methods such as Touch 'n Go eWallet and DuitNow, and to fulfil legal obligations. If you receive marketing emails from another party claiming to have obtained your information from soju88, please report it to us immediately at support@soju88.express as it may be a phishing attempt.

Yes, you have the right to request deletion of your personal data from soju88. However, there are limitations set by Malaysian law. soju88 may need to retain certain data — particularly financial transaction records — for a specified period in compliance with Malaysia's Anti-Money Laundering (AMLA) regulations and financial requirements. In such cases, we will clearly inform you which data can be deleted immediately and which must be retained temporarily, along with the applicable retention period. To submit a deletion request, contact us at support@soju88.express with the subject line "Data Deletion Request".

When you close your soju88 account, your platform account will no longer be active and you will be unable to use it to play or make transactions. From a data perspective, soju88 will delete or de-link most of your personal data from our active systems within 90 days of account closure. However, financial transaction records and data required for legal compliance (such as AMLA) will be retained for 7 years in accordance with statutory requirements. This data is held in a separate archival system with strictly limited access and is not used for any marketing or commercial purpose.

Soju88 does not store players' full credit or debit card details in our systems. All payment processing is handled through third-party payment gateways that comply with PCI DSS (Payment Card Industry Data Security Standard) — the highest industry security standard for payment card data. For the primary payment methods at soju88, including Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX, transactions are processed directly through those providers' secure systems. soju88 only receives a success or failure confirmation for each transaction — never your account details or e-wallet password.

If you suspect that your soju88 account has been accessed without authorisation or that your data may have been compromised, take the following steps immediately: First, change your soju88 account password right away — use the "Forgot Password" option if you are unable to log in. Second, contact soju88 support via live chat or WhatsApp to report the situation — our security team can suspend your account while an investigation is carried out. Third, review your account transaction history to identify any transactions you did not make. soju88 takes all security reports seriously and will respond promptly to protect your account.

Accepted Secure Payment Methods at Soju88

All transactions are processed through secure, recognised Malaysian payment channels — your financial data is fully protected.

Touch 'n Go eWallet GrabPay Boost ShopeePay DuitNow FPX Maybank2u CIMB Clicks
256-bit SSL Encryption
All Transactions

Malaysia online banking security standards

PDPA Compliance
100% Full

Malaysia Personal Data Protection Act 2010

Fast Withdrawals
< 48 Minutes

No hidden fees, safe and secure

soju88 Privacy Commitment Summary – Your Data Is Fully Protected

Soju88 does not sell your data. soju88 uses 256-bit SSL encryption for all transactions. soju88 is fully compliant with Malaysia's PDPA 2010. You have the right to access, correct, and request deletion of your data. For any privacy enquiries, contact support@soju88.express. For further details, refer to Terms & Conditions and page Responsible Gaming us.

Your Data Is Safe at soju88 – Register & Start Playing Today!

Soju88 protects your privacy with 256-bit SSL encryption, full compliance with Malaysia's PDPA 2010, and a firm commitment never to sell your data. Register for a free account, deposit a minimum of RM10 via Touch 'n Go, GrabPay or DuitNow, and enjoy over 1,000 games with complete peace of mind.

Bahasa Melayu